Careers Join the Best Dental Team in MadisonFor over 40 years, Madison Family Dental has proudly served the Madison and DeForest communities with exceptional care. As a dentist-owned and operated practice, we’re committed not only to our patients—but to our people. Here, you’ll find the best of both worlds: the support and collaboration of a group practice with seven experienced dentist teams, paired with the close-knit, personal feel of a small clinic. We prioritize employee satisfaction because we know that happy teams lead to healthier patients. We’re always on the lookout for passionate, skilled professionals who want to grow their careers while making a real impact. If you’re looking for a workplace that values teamwork, professional development, and work-life balance—you might have just found your home. Reach out to our HR Generalist at amberw@madisonfamilydental.com. We’d love to hear from you!
Position Overview:
Primary Responsibilities and Essential Functions of the Position:
When you join MFDA you will also be offered:
Required: High school diploma or GED equivalent. Required: Registered Dental Hygienist License *Must already be authorized to work in the United States on a full-time basis for any employer Ready to Apply? If you're ready to bring your dental experience and insurance expertise to a practice that truly values its team members, we'd love to connect! Send your resume to: amberw@madisonfamilydental.com
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| • | Our mission is to provide excellence in healthcare by focusing on oral health in a collaborative environment that partners providers and patients to meet the needs of our community while we evolve together and develop relationships that last a lifetime. |
| • | Check patients in for appointments, verify demographic and insurance information, update registration/medical forms as needed |
| • | Check patients out after appointments, collect copayments, sell products, discuss payment policies, schedule all necessary appointments (routine, treatment, emergency, new patient, etc.) |
| • | Schedule appointments via phone and email |
| • | Make outbound calls to patients, vendors, and/or other clinics to coordinate patient care |
| • | Analyze clinical schedules for maximum production and efficiency |
| • | Communicate with assigned clinical staff frequently to ensure daily operations run smoothly |
| • | Make detailed notes when discussing treatment planning, payment arrangements, patient concerns, etc. |
| • | Maintain patient confidentiality as directed by HIPAA laws |
| • | Self-motivated individuals with a passion for facilitating a friendly and efficient dental experience to patients in a multi provider practice |
| • | Demonstrate excellent interpersonal communication skills between co-workers, providers, patients, and affiliates |
| • | Complete tasks efficiently and error free with attention to detail, including phone conversations and in-person interactions |
| • | Preferred: Knowledgeable in most aspects of dentistry, including dental terminology, scheduling based on flow of specified appointment type, treatment planning, cost of treatment and insurance benefits |
| • | Required: High school diploma or GED equivalent |
| • | Required: At least 1 year of customer service experience |
| • | Preferred: At least 1 year of prior dental or healthcare experience |
| • | Health, Dental, Vision, Life, and short-term disability insurance |
| • | 401(k) with employer matching and profit-sharing |
| • | PTO and Holidays |
| • | Uniform Allowance |
| • | Effectively performs all procedures and collaborates with dentists on cases as needed |
| • | Is confident in their abilities |
| • | Meets production goals on a regular basis |
| • | Keeps dentistry within our practice, if there is an area that they can improve their skill set in, actively is taking the initiative to learn and grow |
| • | Good with patient education, motivation and helping patients move to next step. Utilizes staff to also reinforce treatment being recommended. |
| • | Takes "can-do" attitude to a high level. Is positive and works to enable others to do the same. |
| • | Is an active participant in team meetings |
| • | Health, Dental, Vision, Life, and short-term disability insurance |
| • | 401(k) with employer matching and profit-sharing |
| • | Paid Vacation and Holidays |
| • | CE monetary allotment plus a full week off for CE |
| • | Bonus pay, referral program, and relocation assistance |
| • | Uniform Allowance |
| • | Opportunity for interested associates to transition into ownership |
Madison:5709 Odana Road, Madison, WI 53719 608-274-5970 HoursMonday: 7 am - 5 pm Tuesday: 7 am - 5 pm Wednesday: 7 am - 5 pm Thursday: 7 am - 5 pm Friday: 7 am - 1 pm DeForest502 Nelson Court, DeForest, WI 53532 608-846-3302 HoursMonday: 8 am - 5 pm Tuesday: 7 am - 4 pm Wednesday: 8 am - 5 pm Thursday: 7 am - 3 pm Friday: Closed |
